Terms and Conditions
Welcome to Trendy Items. These Terms and Conditions govern your access to and use of our website, services, and the purchase of products offered by us. By visiting our website and placing an order, you agree to these terms in full. Please read them carefully before using our services.
1. Company Information
Business Name: Trendy Items
Registered Location: EU-based entity operating within the European Union
Email: support@trendy-items.shop
Customer Support: Live chat available on our website
Business Hours: Monday–Friday, 9:00–18:00 CET
2. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights or restrict the use of this site by any third party. Unauthorized use may give rise to a claim for damages and/or be a criminal offense.
3. Product Information & Availability
We make every effort to ensure that product descriptions, prices, and availability are accurate and up to date. However, errors may occur. In such cases, we reserve the right to correct any errors, update product information, or cancel affected orders. All images are for illustrative purposes only.
4. Pricing & Payment
- All prices are in Euros (€) and include VAT where applicable.
- Accepted payment methods include Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.
- Payment must be completed at checkout. Orders will not be processed or shipped without successful payment authorization.
- We reserve the right to cancel any order for reasons including, but not limited to, stock availability, suspected fraud, or payment processing issues.
5. Shipping & Delivery
We ship both domestically and internationally. Shipping times, fees, cut-off times, handling times, and carrier details are outlined in our Shipping Policy.
- All delivery timeframes are estimates and are not guaranteed.
- Orders are shipped within 1 business day of payment confirmation (excluding weekends and public holidays).
- You will receive tracking information via email once your order has shipped.
- We are not responsible for delivery delays caused by third-party logistics providers or customs processing.
6. Returns, Cancellations & Refunds
Please refer to our Returns Policy for complete information.
- Customers in the European Union have the right to withdraw from a purchase contract within 14 days of delivery without providing a reason, as per EU Consumer Rights Directive.
- Items must be returned unused, in original packaging, and in resalable condition.
- Refunds are issued within 14 days of receiving the returned goods or proof of return.
- To initiate a return or cancellation, contact us at support@trendy-items.shop.
7. Limitation of Liability
Trendy Items shall not be held liable for any indirect, incidental, or consequential damages resulting from your use of our website or products. Our total liability is limited to the purchase price of the product(s) you ordered.
8. Intellectual Property
All content on this website—including images, logos, text, and design—is the intellectual property of Trendy Items or its suppliers and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.
9. Privacy & Data Protection
We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR). For more information, please review our Privacy Policy.
10. Dispute Resolution
If you have a complaint or dispute regarding an order, please contact us at support@trendy-items.shop so we can attempt to resolve the issue directly. EU consumers may also use the Online Dispute Resolution (ODR) platform provided by the European Commission.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the European Union and the country in which Trendy Items is registered. Any disputes shall be resolved in the courts of that jurisdiction.
12. Updates to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our services, practices, or legal obligations. The most recent version will always be available on this page. Continued use of our website constitutes acceptance of the updated terms.
Effective Date: May 3, 2023
Last Updated: June 30, 2025